Oh, a big annoyance is not being able to copy the IP address and add it immediately to the exception list. If I wanted to be really sure, I would have to request that PIA validated each of the IP address individually because my software could be infected and allowing all traffic coming from these file and folder locations makes my computer a risk now. Since your exception list is ignoring my files and folders within PIA I am assuming you want me to add each individual IP address to the list? I am not sure if that is the case but I am only adding the IP's that have a direct path to PIA. How am I supposed to decide if it is a legitimate issue or not? I don't even know what constitutes as a System file and am certainly not going to allow/block all outbound traffic for Windows 11. I am assuming every IP is a potential website? They get flagged by have no information to what System file is trying to make an outbound call. The new ones that I am noticing are coming from System, which is a little more concerning if they all didn't have Blocked website as an action. The fact that you have labeled an outbound call specially as malware, knowing that this is false, doesn't give me a lot of confidence in your software. I do noticed that when I put in the exception of file location C:\Program Files\Private Internet Access\pia-serivice.exe that Malwarebytes simply ignores because I still see the path in history. I have added the files and folders to the exception list (image below) at PIA's recommendation because I am not the only customer who has inquired about this issue but I still receive messages that they are Compromised or Malware. They also informed me that they have provided Malwarebytes with a list of IP address that should be whitelisted to avoid this problem but as I use your Premium version, have not done so. I have been assured by PIA that neither of these is true. My issue is that Real Time Protection (RTP) is blocking my Private Internet Access outbound calls that the program performs and labels them as being Compromised or Malware. You did grab my computer name in your history but I will live. It kind of rubbed me the way at first but realize I didn't have to put in an email address to try it. Endpoint Detection & Response for ServersĪfter I was forced to install the Premium version of Malwarebytes, yes, forced, as there is no option of being able to use it without trying it for two weeks.
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